Chase Expands Clear & Simple Plan to Empower And Educate Customers on Smart Credit Use.
Ten-Point Plan Includes $10 Incentive to Help Customers Pay on
Time, Avoid Fees and Maintain Their Best Interest Rate
WILMINGTON, Del. —. Today, Chase Card Services announced the
expansion of Chase Clear &. Simple, an ongoing program designed to
help Chase customers better understand and manage their accounts, with
10 consumer-friendly initiatives. In addition, Chase is launching an
online site, www.chaseclearandsimple.com that'll feature tools and
information to empower customers.
In creating the suite of Chase Clear &. Simple materials, the
company wants to increase transparency with easy-to-understand
communications and empower cardmembers to make smarter choices with
tools that'll help them more effectively control credit card accounts
and avoid the fees they don’t want to pay.
“Through extensive research, we listened to what consumers had
to say. More than one in five tell us that when choosing a new
credit card, easy-to-understand terms and rules was a very important
selection criteria for them,”. Said Carter Franke, marketing
executive, JP Morgan Chase. “More than half of consumers also
believe that a credit card company should be proactive in contacting
them with advice if they make late payments, exceed their credit limits
or exhibit other behaviour that could get them into financial
The Chase Clear &. Simple program offers 10 initiatives:
1. Incentives to Pay on Time &. Avoid Fees: This summer, Chase
will offer cardmembers a $10 credit when they sign-up for helpful tools
like free alerts, auto-pay and online statements so that they can more
Mission statements are the main objectives of an organization. They inform the readers and customers about core values of your firm. They are like your business priorities, your methods and values of working that your firm will follow to achieve its objectives. Vision statements, on the other hand, are your long-term goals that you have envisioned for the growth of your firm. Vision is your future and mission is your present, your reason for existence.
Some companies tend to use both the terms without any change in meaning. For example, Google's mission statement, as stated on their website is: "To organize the world's information and make it universally accessible." If we reflect upon the aforementioned statement, we will realize that it should indeed be the vision statement, because that is what Google ultimately aims to achieve- make search easier, faster and universally accessible. Similarly, if you go through the official website of Amazon, you will find that for the answer to the question, "Does Amazon have a Mission or Vision Statement?", their answer is, "Our vision is to be earth's most customer centric company; to build a place where people can come to find and discover anything they might want to buy online.", which again highlights the fact that even Amazon tends to treat vision and mission on almost the same scale. Nevertheless, this should not restrict us to consider the difference between the two terms, as I have highlighted it earlier in the article.
Now, let's have a look at some...
easily manage their accounts, avoid late fees and preserve their best
2. Proactive Outreach: Because Chase wants to help its customers
stay out of financial trouble, Chase is proactively sending letters,
e-mails or phone calls to customers who are showing signs of financial
stress. Even before they get behind on their payments, to offer
solutions and custom payment strategies.
3. Choose Your Due Date: Chase customers can select their own
payment due date, choosing the date that's most convenient for them.
4. Over-Limit Controls: Customers can protect their accounts
against over-limit fees by adding customized “controls”. To
their accounts that contain their spending within their credit limit.
5. Military Shouldn’t Pay Extra Price: Chase knows that
military members sacrifice greatly to serve their country and wants to
make managing Chase accounts especially easy for customers making that
commitment. Chase has a history of going above and beyond federal law in
its treatment of military customers, such as reducing interest rates on
all balances –. Including those incurred after going on active duty –. And
not charging late or over-limit fees on those accounts.
6. Helping Those Who Are New to Credit: Chase is committed to
helping first-time users of credit cards –. Especially college students –
learn how to use credit responsibly. To help them pay on time, the
company has a range of programs to remind them of due dates, let them
know if a payment is late and offer advice on how to manage their credit
7. Simplified Cardmember Communications: Chase has designed an
I was recently introduced to empowr.com, a company that is striving to positively impact the lives of people all around the world while allowing others the same opportunity. Unfortunately the pessimist inside all of us is usually quick to label something like empowr as a scam because whenever we hear that a person, company or organization is trying to give back or do something for the greater good of humanity, it is usually too good to be true. In this instance though, I do not see that as the case and have high hopes for this new tech venture.
At Empowr, members form a part of a social economy and have the opportunity to earn a share of the company's profits through selling products and services, posting photos, videos and blogs, and many other activities.
Just like any social network, empowr.com has aspects of communication, entertainment, and everything else that we enjoy to do on the internet, but the thing that sets Empowr apart from the other websites in this industry, is the fact that they are giving people all over the world to take part in the knowledge revolution and profit from it.
I want to help change the world and I want to be part of something that matters.
I want know that the little things I do each day, month and year, will add up to be part of something bigger.
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I want others to have enough.
I want to be constantly reminded...
ongoing series of communications to help cardmembers easily understand
and control their credit card accounts and avoid fees. For example,
Chase is testing a new card “user’s guide”. That lays out
the rules for credit card use in clear and simple language so that
customers understand what responsible credit use means. A communication
has already gone to about 30 million cardmembers outlining for them –. In
plain language –. Tools and tips on avoiding fees and keeping their
accounts in good standing.
8. Chase Clear &. Simple Web Site: The Chase Clear &. Simple
Web site (www.chaseclearandsimple.com) provides consumers with tips and
information to help them better manage their personal finances and
easy-to-use tools that empower customers to use credit cards wisely.
9. Payment &. Budget Calculators: Chase offers a variety of free
payment and budget calculators on its website to help with a wide range
of financial planning, including a payment calculator that'll allow
consumers to calculate the length of time it'll take to pay off any
credit card balance.
10. Rate Reset: Even though 92 percent of Chase customers start and
end the year with the same or better interest rate, Chase offers a
solution for those customers who have slipped and made a few late
payments. If a customer signs up for automatic payment and makes on-time
payments for 12 consecutive months, Chase will insure that the
customer’s rate is reset to the lower, original non-promotional
Today’s 10 actions represent the next phase in a series of
Clear &. Simple initiatives Chase began in March. These initiatives
are organised around three central themes guiding Chase’s programs
1. Tools to Empower Customers, including free alerts and proactive
outreach to customers experiencing financial difficulty.
2. Financial Literacy and Education, including student-focused
financial education materials and a new $3.9 million grant program
designed to help support financial literacy efforts for people of all
3. Clearer Communication of Terms and Conditions, including new
easy-to-understand supplemental materials for customers and outreach to
consumer advocacy groups for additional input and suggested
“We believe that providing consumers with information and
easy-to-use tools that empower them to effectively control their credit
card accounts is smart business,”. Franke said. “Our best
customers are those who are knowledgeable and responsible. When our
customers succeed. Do we.”
JPMorgan Chase &. Co. (NYSE:JPM) is a leading global financial
services firm with assets of $1.4 trillion and operations in more than
50 countries. The company has more than 140 million credit cards issued.
Under the Chase and JPMorgan brands, the firm serves millions of
consumers in the United States and many of the world’s most
prominent corporate, institutional and government clients. Information
about the firm is available at www.jpmorganchase.com.